Patrick Ballard
About Patrick Ballard
Patrick Ballard serves as the Infrastructure and Software Platforms Lead at Zipline, a position he has held since 2019. He has extensive experience in site reliability engineering and system administration, having previously worked at Palantir Technologies, Zappos.com, and ResCare.
Current Role at Zipline
Patrick Ballard serves as the Infrastructure and Software Platforms Lead at Zipline. He has held this position since 2019, contributing to the company's mission of providing drone delivery services. His role involves overseeing the infrastructure and software platforms that support Zipline's operations, ensuring reliability and efficiency in their logistics network.
Previous Experience at Palantir Technologies
Patrick Ballard worked at Palantir Technologies in two capacities. He served as a Site Reliability Engineer from 2012 to 2015 in McLean, VA, where he focused on maintaining the reliability of software systems. He then advanced to the role of Site Reliability Engineer Lead from 2015 to 2019 in Washington D.C., where he led a team to enhance system performance and reliability.
Experience at Zappos.com
Before his tenure at Palantir, Patrick Ballard worked at Zappos.com as a System Engineer Supervisor from 2009 to 2012. In this role, he supervised engineering teams and was responsible for ensuring the stability and performance of Zappos' systems, contributing to the company's reputation for excellent customer service.
Background in System Administration
Patrick Ballard began his career as a System Administrator at ResCare, where he worked from 2004 to 2009. This five-year experience provided him with foundational skills in system management and support, which he later applied in his engineering roles at Zappos and Palantir.