Ross Pontes
About Ross Pontes
Ross Pontes is a Flight Operations professional at Zipline in Davis, CA, where he has worked since 2020. He holds a Bachelor of Science in Unmanned Aircraft Systems from Embry-Riddle Aeronautical University, where he also served as a Teaching Assistant.
Work at Zipline
Ross Pontes has been employed at Zipline since 2020, focusing on Flight Operations. His role involves overseeing the operational aspects of flight missions, ensuring safety and efficiency in the delivery of medical supplies using drone technology. Based in Davis, California, he has contributed to the company's mission of enhancing healthcare access through innovative logistics solutions.
Previous Experience
Before joining Zipline, Ross Pontes held various positions that contributed to his expertise in operations and customer service. He worked as a Call Consultant at EF Cost Recovery from 2015 to 2020, where he developed skills in communication and problem-solving. Prior to that, he served as Head Lifeguard at Allendale Country Club Inc from 2013 to 2015, managing safety protocols and supervising staff. Additionally, he gained academic experience as a Teaching Assistant at Embry-Riddle Aeronautical University from 2017 to 2018.
Education and Expertise
Ross Pontes earned a Bachelor of Science degree in Unmanned Aircraft Systems from Embry-Riddle Aeronautical University, completing his studies from 2015 to 2019. This educational background provided him with a strong foundation in aviation technology and operations, which he applies in his current role at Zipline. His academic experience also includes a position as a Teaching Assistant, where he supported faculty and assisted students in understanding complex concepts.
Career Timeline
Ross Pontes has a diverse career timeline that reflects his growth in various roles. He began his professional journey as Head Lifeguard at Allendale Country Club Inc from 2013 to 2015. He transitioned to EF Cost Recovery, where he worked as a Call Consultant from 2015 to 2020. Following this, he took on a Teaching Assistant role at Embry-Riddle Aeronautical University for eight months in 2017 and 2018. Since 2020, he has been part of the Flight Operations team at Zipline.