Sarah Raturi
About Sarah Raturi
Sarah Raturi is an Operations Technical Writer at Zipline International Inc., focusing on developing technical onboarding processes to enhance workplace safety. She has a background in content writing and education, having previously worked at Getaround and studied at The University of British Columbia.
Current Role at Zipline International Inc.
Sarah Raturi has been serving as an Operations Technical Writer at Zipline International Inc. since 2018. In this role, she focuses on creating innovative policies that streamline global operations while establishing a unified technical safety standard. Her work involves developing and implementing technical onboarding processes aimed at enhancing workplace safety. This position leverages her expertise in technical writing and operational procedures.
Previous Experience at Getaround
Prior to her current role, Sarah Raturi worked at Getaround in various capacities. She served as a Content Writer for Trust and Safety from 2016 to 2018, contributing for two years in the San Francisco Bay Area. Additionally, she briefly held the position of Content Writer for Happiness for three months in 2016. Her experience at Getaround involved creating content that supported the company's safety and customer satisfaction initiatives.
Educational Background
Sarah Raturi studied at The University of British Columbia, where she completed a Bachelor of Arts (B.A.) in English Language and Literature from 2010 to 2014. She further pursued a Bachelor of Education (B.Ed.) in Middle Years- Self-Regulated Learning from 2014 to 2015. Her educational background in literature and education informs her approach to technical writing and operations.
Work Experience at Starbucks
Before her roles in technical writing and content creation, Sarah Raturi worked as a Shift Supervisor at Starbucks from 2014 to 2015 in the Vancouver, Canada Area. This experience provided her with foundational skills in team management and customer service, which are beneficial in her current operations-focused roles.
Background in Teaching and Academia
Sarah Raturi has a background in teaching and academia, which influences her empathetic and compassionate approach to operations and technical writing. Her educational experiences and teaching methodologies contribute to her ability to communicate complex information effectively and supportively.