Zack Nelson
About Zack Nelson
Zack Nelson serves as the Head of IT at Zipline, having previously held the same position at Verkada. He has extensive experience in IT project management and systems, with a background that includes roles at various technology companies and educational institutions.
Current Role at Zipline
Zack Nelson serves as the Head of IT at Zipline, a position he has held since 2024. He operates in a hybrid work environment based in the San Francisco Bay Area. In this role, he is responsible for overseeing the company's IT infrastructure and managing technical projects to enhance operational efficiency.
Previous Experience at Verkada
Before joining Zipline, Zack Nelson worked at Verkada from 2020 to 2024. He initially served as an Information Technology Engineer for eight months, followed by a promotion to Head of IT, where he worked for three years. His responsibilities included managing IT systems and leading technical projects, emphasizing ITIL and Jamf methodologies.
Background in IT Support
Zack Nelson has a solid foundation in IT support roles. He worked at TripActions as an IT Support Engineer and later as an IT Support Specialist from 2019 to 2020. His experience also includes a year as a Senior Support Services Analyst at Stanford University from 2017 to 2018, where he provided support for various IT services.
Education and Technical Skills
Zack Nelson studied Computer Engineering at Ohlone College from 2012 to 2016, where he also achieved a degree in Human Development. He possesses expertise in managing technical projects and systems, with proficiency in Cisco Meraki and Aruba networking technologies. Additionally, he is experienced in using JIRA Service Desk for IT project management.
Early Career at California Business Technology
Zack Nelson began his career as an IT Intern at California Business Technology, Inc. in 2017. This role lasted for seven months and provided him with foundational experience in the IT field, setting the stage for his subsequent positions in various organizations.