Alex Wise
About Alex Wise
Alex Wise is a UX Researcher/Designer at FM Global and a self-employed Product, UX, and Strategy Consultant with a diverse background in sales, web design, and technology solutions.
Current Position at FM Global
Alex Wise currently serves as a UX Researcher/Designer at FM Global since 2021. This role is based in Johnston, Rhode Island, United States. FM Global is a well-known company that specializes in commercial and industrial property insurance and risk management. In this capacity, Alex is responsible for enhancing user experience through thoughtful research and design strategies.
Previous Role as Product Manager at Foley
In 2021, Alex worked as a Product Manager at Foley for a period of three months in Hartford, Connecticut. Foley is a company that offers compliance solutions for the transportation industry. During his tenure, Alex focused on product management tasks, ensuring that projects met client specifications and business objectives.
Extensive Experience at Liberty Mutual Insurance
Alex has a substantial history at Liberty Mutual Insurance, holding various roles from 2011 to 2020. His positions included Concept Validation Analyst, User Experience Team Embedded Subject Matter Expert, Customer Service Supervisor, Customer Service Team Lead, Senior Retention Specialist, Training Specialist, Information Technology Developer and UX Consultant, Customer Sales Specialist, and Customer Relationship Manager. Through these roles, Alex gained proficient expertise in user experience, customer service, retention strategies, and IT development, all within the insurance industry.
Educational Background and Certifications
Alex holds a Bachelor's degree in Information Technology Project Management from Western Governors University. He also studied at Frostburg State University. Alex has earned multiple certifications, including UX Design from Bentley University, SEO from UC Davis, Content Strategy from Northwestern, and Digital Product Management from the Darden School of Business. This educational foundation supports his broad skill set in UX, SEO, and content strategy.
Consulting Work as Self-Employed Professional
Since 2018, Alex has been working as a Product, UX, and Strategy Consultant on a self-employed basis in the Springfield, Massachusetts Metropolitan Area. In this role, he specializes in integrating technology solutions, consulting on user experience strategies, and advising on product management and overall business strategy. This self-employment period has allowed him to engage with diverse projects and clients, enhancing his practical experience in these domains.