Caitlin Rouleau
About Caitlin Rouleau
Caitlin Rouleau is an Associate Product Owner at FM Global with a background in digital experience management, UI/UX design, and technical support.
Current Role at FM Global
Caitlin Rouleau is currently serving as an Associate Product Owner at FM Global, a position she has held since 2021. Based in Johnston, Rhode Island, Caitlin plays an essential role in product ownership, contributing to the development and management of product initiatives within the company. Her responsibilities likely include collaborating with cross-functional teams, defining product requirements, and ensuring the alignment of product goals with business objectives.
Previous Experience at FM Global
Before her current role, Caitlin Rouleau worked as a Senior Business Analyst at FM Global in Johnston, Rhode Island. She held this position for six months in 2021. In this capacity, Caitlin was involved in analyzing business processes, identifying areas for improvement, and providing data-driven recommendations to enhance operational efficiency.
Professional Experience at TriMark USA
Caitlin Rouleau garnered extensive experience over four years at TriMark USA in Mansfield, Massachusetts. Her roles included Digital Experience Manager from 2019 to 2021, UI/UX Designer in 2019 for five months, and Digital Coordinator from 2017 to 2019. In these capacities, Caitlin worked on improving customer digital experiences, designing user interfaces, and coordinating various digital projects, contributing to the company's online presence and customer engagement strategies.
Early Career and Technical Positions
Caitlin Rouleau's earlier career includes positions such as Web Developer & Graphic Designer at D3, Inc. from 2014 to 2017, Social Media & Marketing Coordinator at Bald Hill Group in 2014, and Lead Technical Support Specialist at AVTECH Software, Inc. from 2012 to 2013. She also served as a Counter Intelligence Agent at Geek Squad from 2010 to 2012 and worked as a Web Assistant at Rhode Island College from 2008 to 2010. These roles helped Caitlin build a strong foundation in web development, technical support, and digital marketing.
Educational Background
Caitlin Rouleau holds a Master of Arts (MA) in Communications from Bryant University, where she studied from 2019 to 2021. Additionally, she earned a Bachelor’s Degree in Mass Media Communications from Rhode Island College, where she studied from 2006 to 2011. Her academic background provided her with a solid foundation in communication strategies, media studies, and related fields, supporting her professional endeavors.