Craig Morgan
About Craig Morgan
Craig Morgan is a Senior Software QA Engineer at FM Global with extensive experience in quality assurance and technical support roles.
Title
Craig Morgan is a Senior Software QA Engineer currently working at FM Global. His role involves ensuring the quality and reliability of software systems through comprehensive testing and validation processes.
Company
Craig Morgan has been working at FM Global since 2014 as a Senior Software QA Engineer. FM Global is based in Johnston, RI, and specializes in commercial property insurance and risk management solutions.
Previous Experience at Schneider Electric
Before joining FM Global, Craig worked at Schneider Electric as a Senior Quality Assurance Engineer from 2006 to 2014. At Schneider Electric, located in West Kingston, Rhode Island, he focused on maintaining software quality, ensuring performance and functionality through rigorous testing and defect management.
Previous Experience at American Power Conversion
Craig Morgan spent a significant part of his career at American Power Conversion (APC) in various roles. From 2003 to 2006, he served as a Network Administrator and Customer Support Technical Lab professional. Prior to that, he led global technical support for network enhancements from 1999 to 2003. His tenure at APC provided him with deep insights into customer support and network administration.
Education and Expertise
Craig Morgan holds a BA in Psychology from the University of South Florida, where he studied from 1989 to 1994. He has developed expertise in risk-based testing, utilizing tools like Quality Center for managing test cases and tracking defects. Craig employs AGILE methodologies in his workflow and is involved in both verification and validation test planning to ensure products meet specified requirements.