Guilherme Ferreira Dos Santos
About Guilherme Ferreira Dos Santos
Guilherme Ferreira Dos Santos is a Senior General Adjuster at FM Global, with extensive experience in claims adjustment and engineering roles. He holds an MBA from Insper and a Bachelor's degree in Electrical Engineering from Universidade Estadual de Campinas.
Current Position at FM Global
Guilherme Ferreira Dos Santos serves as a Senior General Adjuster at FM Global. Since 2021, he has been based in Walnut Creek, California, United States. In this role, he supervises less experienced adjusters and handles complex property and business interruption claims, providing strategic advice and policy guidance.
Previous Roles at FM Global
Guilherme has had a diverse career at FM Global, demonstrating his dedication and expertise in various capacities. From 2018 to 2021, he worked as a General Adjuster in São Paulo, Brazil. Prior to that, he was a Senior Claims Adjuster from 2016 to 2018 and an Account Manager from 2013 to 2016. His first role at FM Global was as a Claims Adjuster in Monterrey, Nuevo León, Mexico, from 2009 to 2013. He began his journey with the company as a Consultant Engineer in São Paulo, Brazil, from 2007 to 2009.
Early Career and Internships
Before joining FM Global, Guilherme gained valuable experience through various internships. He worked at GE Healthcare as an Imaging Equipment Development Trainee from 2006 to 2007 and at Freescale Semiconductor as an EDA/CAD Intern from 2005 to 2006. These early positions helped him build foundational skills in electrical engineering and development.
Educational Background
Guilherme's academic background is equally impressive. He earned a Master of Business Administration (MBA) from Insper, studying from 2012 to 2014. Before that, he completed his Bachelor’s degree in Electrical Engineering at Universidade Estadual de Campinas, graduating in 2006. His high school education was at IECJ, where he studied from 1989 to 2001.
Client Service and Support at FM Global
In his roles at FM Global, Guilherme provides extensive support to Client Service Teams. He regularly presents Policy Workshops to clients and brokers, organizes pre-loss meetings with clients, and offers guidance on policy wording and coverage options to Account Managers and Underwriters. His efforts ensure clients receive well-informed, strategic advice.