Jeff Tilley
About Jeff Tilley
Jeff Tilley is the Client Service Manager at FM Global in Philadelphia, Pennsylvania. He has held various roles at FM Global since 2003 and holds a Bachelor's degree in Aerospace Engineering from the University of Virginia.
Current Position at FM Global
Jeff Tilley is currently serving as the Client Service Manager at FM Global. He began this role in 2023. His responsibilities include overseeing client service operations in Philadelphia, Pennsylvania, United States. His focus is on ensuring client satisfaction and optimizing service delivery.
Previous Roles at FM Global
Jeff Tilley has held multiple positions at FM Global over the years. From 2021 to 2023, he held the role of Operations Vice President - Assistant Client Service Manager for New York Operations. Between 2018 and 2021, he served as Staff Vice President - Manager Cyber Hazards. Prior to that, he was Operations Vice President - Account Engineering Group Manager from 2016 to 2018 in Parsippany, NJ. He also held the positions of Account Manager from 2013 to 2016 and Account Engineer from 2009 to 2013 in Reston, VA. Jeff began his career at FM Global as a Senior Consultant Engineer, a role he held from 2003 to 2009, also in Reston, VA.
Education at University of Virginia
Jeff Tilley studied at the University of Virginia, where he completed a Bachelor's degree in Aerospace Engineering. He attended the university from 2000 to 2003. His education provided him with a strong foundation in engineering principles, which have been instrumental in his career at FM Global.
Background and Career Development
Jeff Tilley's career at FM Global spans two decades, during which he has developed extensive expertise in client service, operations management, cyber hazards, and account engineering. Starting as a Senior Consultant Engineer in Reston, VA, he moved up through various roles, gaining skills in engineering management, client relations, and operational leadership. His career trajectory reflects a commitment to professional growth and contributions to the industry.