Jhalak Shah
About Jhalak Shah
Jhalak Shah is the Head of Agile and Vice President at FM Global, with extensive experience in agile transformation and leadership roles across various companies.
Current Role at FM Global
Jhalak Shah is currently serving as the Head of Agile at FM Global, holding the title of Vice President and Staff, Senior Chapter Lead in Business Technology Transformation. She has been with FM Global since 2018 and operates out of Johnston, Rhode Island, United States. In her role, she works on transforming business technology through agile methodologies.
Previous Experience at Fidelity Investments
Before joining FM Global, Jhalak Shah worked at Fidelity Investments in various capacities. In 2018, she held the position of Lead Agilist for a brief period. From 2017 to 2018, she was the Lead Agilist at the Agile Center of Excellence. Between 2015 and 2018, she served as an Enterprise Transformation Leader and Executive Coach. Prior to that, she was the Director of Enterprise Agile Solutions and Services from 2015 to 2017. Her tenure at Fidelity Investments was marked by significant contributions to agile transformation.
Roles at Staples
Jhalak Shah's tenure at Staples spanned from 2013 to 2015 in Framingham, Massachusetts. She initially served as Senior Enterprise Agile Transformation Leader - Global Technology from 2013 to 2014, later taking on the broader role of Senior Enterprise Agile Transformation Leader until 2015. Her work at Staples focused on agile transformation initiatives at the enterprise level.
Career at John Hancock Financial Services
From 2007 to 2013, Jhalak Shah was associated with John Hancock Financial Services in Boston, Massachusetts. She held multiple roles including Senior Lean-Agile Coach, Chief Scrum Master, and Senior Agile Program Manager. During her six years at the company, she played a pivotal role in implementing lean-agile practices and leading agile program management.
Early Career and Various Roles
Jhalak Shah's early career includes several key positions across different organizations. From 1995 to 1997, she worked at High Tech Computers as a Software Engineer and Adjunct IT Instructor. She then held roles at Target Consultancy Ltd as Senior Solution Provider and Director of Product Management - Customer Experience. Between 2000 and 2002, she was Senior IT Project Coordinator and Sox Auditor at Teradyne, followed by a stint as Senior IT Project Manager and QE Manager at Cigna from 2002 to 2003. Her diverse early career laid a strong foundation for her later roles in agile transformation.