Joann Lucia
About Joann Lucia
Joann Lucia is a Product Owner at FM Global with extensive experience in technology services and business analysis, specializing in IBM i platforms and disaster recovery solutions.
Current Position at FM Global
Joann Lucia is currently serving as a Product Owner at FM Global in Johnston, Rhode Island, United States. She has been in this role since 2022. Her responsibilities include overseeing product development and ensuring that the product aligns with customer needs and market demands. Her tenure at FM Global is marked by a deep understanding of product management principles and a focus on delivering high-quality solutions.
Previous Roles at FM Global
Joann Lucia has held several positions at FM Global prior to her current role. From 2017 to 2022, she served as the Principal Business Analyst, driving business analysis and requirements gathering for key projects. Before that, from 2014 to 2017, she worked as Manager of Client and Broker Relationship Systems, where she managed client and broker interactions and developed relationship management systems. Additionally, from 2013 to 2014, she was a Lead Business Analyst at the company, taking the lead on critical business analysis tasks.
Experience in Technology Services
Joann Lucia has extensive experience in technology services. Prior to joining FM Global, she held the position of Director of Technology Services at multiple companies, including Data Storage Corporation, SafeData, LLC, and Application Design Services, Inc. Her roles spanned from 2000 to 2013, during which she was responsible for leading technology service initiatives, directing service delivery, and ensuring high availability and disaster recovery solutions across various industries.
Background in IT and Client Management
Before her roles in technology services, Joann Lucia gained significant experience in IT and client management. From 1987 to 1999, she served as IT Manager at Victor Electric Wire & Cable in West Warwick, RI. In 2013, she was a Client Engagement Manager at Atrion Networking Corporation, where she worked for 7 months. She also had a brief stint as a Product Manager at Boston Software Services in Mansfield, MA in 1999.
Education at Rhode Island College
Joann Lucia studied Computer Information Systems at Rhode Island College and achieved a Bachelor of Science (BS) degree. Her education laid a strong foundation for her extensive career in technology, IT management, and business analysis.