Lisa Machado
About Lisa Machado
Lisa Machado is a Senior QA Specialist at FM Global with over 17 years of experience in software development life cycle phases, known for her effective communication and problem-solving skills.
Professional Experience at FM Global
Lisa Machado has served as a Senior QA Specialist at FM Global since 2014. In her role, she manages overall User Acceptance Testing (UAT) and Information System (IS) testing efforts for a range of projects. She ensures adherence to predefined test plans and processes, actively troubleshooting and performing various phases of testing including system, integration, and regression testing. Additionally, she administers the defect management process, tracking and reporting test case execution status and defect metrics to upper management.
Previous Roles and Experience
Prior to her role at FM Global, Lisa held a series of positions in quality assurance and technical support. She worked as a UAT Coordinator/System Test Analyst at the Federal Home Loan Bank of Boston from 2007 to 2014. Before this, she was a Quality Assurance Engineer II at GTECH Corp for one year and held similar roles at Cell Exchange, Inc, Financial Profiles, Inc, PeopleFirst.com, and Orderfusion, Inc. Her career began at Jack In The Box, Inc, where she worked as a Senior Technical Support/Quality Assurance Test Analyst for a decade.
Educational Background
Lisa Machado studied at the University of California, San Diego (UCSD) where she took courses in Program Design, Business Administration, and Information Technology. Her education has contributed to her comprehensive understanding and expertise in project coordination, risk analysis, and software development.
Software Development Life Cycle Expertise
With over 17 years of experience, Lisa has a deep understanding of all phases of the software development life cycle. She has a proven track record in requirements gathering, risk analysis, project planning, and coordination. Her ability to develop and maintain traceability matrices, gather and document specifications, and conduct document reviews underscores her thorough expertise.
Skills and Abilities in Quality Assurance
Lisa possesses strong customer service and relationship-building skills, essential for driving successful results for customers. Known for effective communication and problem-solving abilities, she collaborates with project managers, developers, business analysts, and user representatives. She provides feedback on application Go/No Go decisions based on functional test plans and maintains thorough testing process documentation. Her optimistic and pragmatic approach promotes positive working relationships and enables efficient project coordination and testing.