Ryan Wilkes
About Ryan Wilkes
Ryan Wilkes is a Senior Product Owner at FM Global, focusing on digital client experiences and customer journey ownership.
Current Role at FM Global
Ryan Wilkes currently serves as the Senior Product Owner for Digital Client Experience at FM Global since 2019. In this role, he is responsible for re-imagining and delivering an engaging experience for clients, brokers, and partners. He collaborates closely with external technology and strategy partners to develop new solutions that enhance FM Global's digital interactions.
Previous Roles at FM Global
Prior to his current position, Ryan Wilkes held multiple roles at FM Global. From 2012 to 2019, he was Assistant Vice President of Underwriting Systems and Analysis in Providence, Rhode Island. Before that, he served as an Application Development Manager from 2007 to 2012. He also worked as a Principal Business Analyst from 2003 to 2007. These roles showcase his extensive experience within the company across various capacities.
Experience at Fort Point Partners and Ernst & Young
Before joining FM Global, Ryan Wilkes worked at Fort Point Partners as a Senior Developer from 2000 to 2003. Prior to that, he was a Senior Consultant at Ernst & Young from 1998 to 2000. These positions provided him with a strong foundation in development and consultancy, which he brought forward into his roles at FM Global.
Education and Academic Background
Ryan Wilkes graduated from Cornell University with a Bachelor of Science in Aerospace and Mechanical Engineering. He attended Cornell from 1994 to 1998. His academic background in engineering provided him with a diverse skill set that has been beneficial throughout his career in technology and product management.