Stephen Ramsey
About Stephen Ramsey
Stephen Ramsey is a Senior Information Specialist at FM Global with extensive experience in IT support and network management.
Current Role at FM Global
Stephen Ramsey is currently employed as a Senior Information Specialist at FM Global. Starting in 2019, he operates out of Norwood, Massachusetts. His role involves utilizing a range of technologies, including Steelcase Room Wizard, Microsoft Surface Hub, and Crestron, to support audiovisual and IT needs in the Learning Center environment.
Past Experience at Textron
Stephen Ramsey has a substantial history with Textron, having served in multiple roles. He worked as an Infrastructure Analyst in 2018 for 11 months, and prior to that, he was an Executive Systems Analyst from 2017 to 2018. Both positions were based in Providence, Rhode Island. His responsibilities included managing and configuring network infrastructure and back-end servers.
Experience with DXC Technology and CSC
Before joining FM Global, Stephen Ramsey was with DXC Technology from 2014 to 2017, providing desktop support at Textron Inc. in Providence, Rhode Island. He also spent seven years with CSC as an Enhanced Support Technician from 2007 to 2014, and as a Level I Support Technician from 2001 to 2007, in both Providence and Norwich, Connecticut. His expertise includes advanced security and management tools such as Bitlocker, Apple jamf Pro, and McAfee EPO.
Educational Background
Stephen Ramsey completed his education at Bristol Community College, studying from 1994 to 1998. In 1970, he achieved a credential in Computer Information Systems. His academic background laid the foundation for his subsequent career in IT and AV support.
Technical Proficiency
Stephen Ramsey is proficient in a variety of advanced IT and AV technologies. His skills include supporting AV and IT needs, specifically in Learning Center environments. He employs a range of technologies such as Steelcase Room Wizard, Microsoft Surface Hub, and Crestron. Additionally, he is knowledgeable in advanced security and management tools, including Bitlocker, Apple jamf Pro, and McAfee EPO. He collaborates with both corporate and international IT staff to maintain a stable working environment.