Erin Morgan
About Erin Morgan
Erin Morgan serves as a Sales Operations & Salesforce Administrator at Focal Point Data Risk, where she has worked for nine years. With over five years of experience in Salesforce Sales Cloud CRM and a background in professional and technical writing, she possesses skills in risk management, customer service, and accounting.
Work at Focal Point Data Risk
Erin Morgan has been employed at Focal Point Data Risk since 2015, serving as the Sales Operations & Salesforce Administrator. In this role, Erin manages sales operations and oversees the Salesforce Sales Cloud CRM. Her responsibilities include optimizing sales processes and enhancing customer relationship management. Erin's tenure at the company spans over nine years, during which she has contributed to the organization's operational efficiency in the Tampa/St. Petersburg, Florida area.
Education and Expertise
Erin Morgan earned a Bachelor of Arts (B.A.) degree in English with a Concentration in Professional and Technical Writing from the University of South Florida. She completed her studies from 2010 to 2012. This educational background has equipped her with strong communication skills, which are essential in her current role in sales operations and administration.
Background
Erin Morgan has over five years of experience in the information technology and services industry, specifically focusing on Salesforce Sales Cloud CRM. Her expertise encompasses various skills, including risk management, customer service, accounting, and proficiency in Microsoft Excel and Microsoft Office. This diverse skill set supports her effectiveness in sales operations and administration.
Professional Skills
Erin Morgan possesses a range of professional skills that enhance her role as Sales Operations & Salesforce Administrator. She is skilled in risk management, which is crucial for identifying and mitigating potential issues in sales processes. Additionally, her proficiency in Microsoft Excel and Microsoft Office aids in data analysis and reporting, while her customer service skills ensure effective communication with clients and stakeholders.