Alicia Wells
About Alicia Wells
Alicia Wells is the Global Head of Customer Success at Forage and a Founding Member (UK) at Chief, with a background in law and customer success management.
Current Role at Forage
Alicia Wells is currently the Global Head of Customer Success at Forage, based in Sydney, New South Wales, Australia. She started this role in 2023, contributing her extensive experience in customer success and management. Prior to this position, she held multiple roles at Forage, including General Manager for the UK and Customer Success Manager, showcasing her growth and dedication within the company.
Founding Member at Chief
Since 2023, Alicia Wells has also been involved with Chief as a Founding Member for the UK. Chief is an organization aimed at empowering women in executive roles. Working from London, England, she contributes to its mission of supporting women leaders and fostering a community of professional growth and development.
Previous Experience at Forage
Before her current role, Alicia Wells served as General Manager, UK at Forage from 2022 to 2023. She was responsible for overseeing UK operations and strategy. Additionally, from 2021 to 2022, she worked as a Customer Success Manager at Forage, focusing on enhancing customer satisfaction and loyalty. Her work in these roles reflects her commitment to driving customer-centric initiatives.
Legal and Corporate Experience
Alicia Wells's career includes significant legal and corporate experience. She worked at Ashurst from 2018 to 2021, first as a Solicitor and then as an Associate in Corporate Projects. Prior to Ashurst, she held positions at Norton Rose Fulbright as an Associate in Construction & Engineering and at Interserve as Legal Counsel. These roles involved providing legal counsel and managing corporate projects, indicating her strong legal background.
Educational Background
Alicia Wells pursued her higher education in Australia. She earned a Juris Doctor degree in Law from The Australian National University between 2012 and 2014. Before that, she completed a Bachelor of Socio-Legal Studies at the University of Sydney from 2009 to 2011. Her educational background laid a strong foundation for her diverse career in law, corporate management, and customer success.