Sufyaan Zirrat
About Sufyaan Zirrat
Sufyaan Zirrat is a Customer Support Analyst at Forage with extensive experience in customer service and support roles across various companies in the UK.
Title
Sufyaan Zirrat holds the position of Customer Support Analyst at Forage, where he has been working since 2020. His role involves managing customer queries and providing analytical support to improve customer service processes.
Company
Sufyaan Zirrat is currently employed at Forage, a company known for its focus on providing high-quality customer support. His contributions include analyzing and defining methods to streamline operations and achieve efficiency.
Education and Expertise
Sufyaan Zirrat studied at Keighley College, where he completed a Bachelor of Technology (BTech) degree in Information Technology from 2012 to 2014. He has expertise in using Zendesk for managing customer queries and is experienced in supporting external programs linked to InsideSherpa’s platform, including tools like Zoom, WebEx, Skype, and Microsoft Teams.
Professional Background
Sufyaan Zirrat has a diverse professional background in customer service and support roles. His career began as an After School Club Assistant at Raising Explorers in Bradford, England, where he worked from 2014 to 2015. He then served as a Customer Service Representative at Provident Financial Group from 2015 to 2017. Following that, he worked as a Complaints Handler at Computershare in Bingley, England, from 2017 to 2019. Sufyaan also held a position as an Application Support specialist at enquiryMAX Ltd in Leeds, England, from 2019 to 2020. Prior to his current role, he briefly worked at Sensée as a Customer Service Representative in 2020.