Ashen Ramdhani
About Ashen Ramdhani
Ashen Ramdhani serves as the Middle East and Africa Warranty Operations Manager at Ford Motor Company, where he has worked since 2018. He has a diverse background in engineering and business, with previous roles at Ford and Hesto Harnesses, and is currently pursuing a Doctor of Business Administration degree focused on customer services in South Africa.
Current Role at Ford Motor Company
Ashen Ramdhani serves as the Middle East and Africa Warranty Operations Manager at Ford Motor Company. He has held this position since 2018, contributing to warranty operations in the Johannesburg Area, South Africa. His role involves overseeing warranty processes and ensuring customer satisfaction across the region.
Previous Positions at Ford Motor Company
Ramdhani has held multiple positions at Ford Motor Company, starting as a Component Design Engineer in Total Value Management from 2013 to 2014. He then worked as a Launch & Localisation Engineer for Electrical from 2014 to 2016, followed by a role as T6 Launch Lead-Electrical from 2016 to 2017. He also served as a Field Operations Coordinator for seven months in 2017. His diverse roles reflect a strong background in engineering and operations.
Education and Certifications
Ramdhani has a solid educational foundation in engineering and business. He studied Electrical Engineering at Durban University of Technology and earned a Master of Business Administration (MBA) from Regent Business School. He also completed studies in Computer/Information Technology at Boston City Campus. Additionally, he holds certifications from the Computer Training Industry Association (CompTIA), including A+ and Network +.
International Experience
Throughout his career at Ford Motor Company, Ramdhani has engaged in international short-term assignments in various countries, including Thailand, Australia, India, China, Dubai, and North America. This experience has provided him with a global perspective on operations and customer service.
Professional Affiliations
Ramdhani is a registered member of the South African Institute of Electrical Engineers (SAIEE) and the Institute of Electrical and Electronic Engineers (IEEE). These affiliations reflect his commitment to professional development and adherence to industry standards.