Suzanne Cepress
About Suzanne Cepress
Suzanne Cepress is a Field Service Technician currently employed at Forerunner Technologies, Inc. in Edgewood, New York, with a diverse background in technical roles across various organizations.
Current Role at Forerunner Technologies
Suzanne Cepress serves as a Field Service Technician at Forerunner Technologies, Inc. since 2018. In this role, she is responsible for providing technical support and services to clients, ensuring the proper functioning of equipment and systems. Her position requires a strong understanding of technical processes and customer service skills. Based in Edgewood, New York, she has contributed to the company's operations for over six years.
Previous Experience at Los Angeles County Department of Health Services
Before joining Forerunner Technologies, Suzanne worked as a Communications Services Analyst at the Los Angeles County Department of Health Services from 2016 to 2017. During her one-year tenure, she focused on analyzing and improving communication systems within the department. This role involved collaborating with various stakeholders to enhance service delivery in a critical public health environment.
Career at Nec Unified Solutions
Suzanne's professional journey began at Nec Unified Solutions, where she worked as a Technician from 1999 to 2006. Over the course of seven years, she developed her technical skills and gained experience in troubleshooting and maintaining communication systems. This foundational role provided her with the expertise necessary for her future positions in the technology sector.
Experience at Dimension Data
From 2006 to 2016, Suzanne served as a Technical Services Consultant at Dimension Data in Johannesburg, Gauteng, South Africa. During her ten years in this role, she was involved in providing technical support and consulting services to clients. Her experience at Dimension Data allowed her to further refine her technical abilities and deepen her understanding of client needs in the technology landscape.