Dylan Baker
About Dylan Baker
Dylan Baker is a Technical Service Agent at Foresight Sports, where he has worked since 2021. He has a background in sales and customer service, having previously held positions at Cole Haan and Tory Burch, and he holds a Bachelor of Business Administration from Loyola University Chicago.
Work at Foresight Sports
Dylan Baker has been employed at Foresight Sports as a Technical Service Agent since 2021. In this role, he provides technical support and services, contributing to the company's reputation in the sports technology industry. His responsibilities include assisting customers with product inquiries and ensuring a high level of service. This position allows him to leverage his skills in customer engagement and technical knowledge.
Previous Experience in Retail
Before joining Foresight Sports, Dylan Baker worked as a Sales Associate at Cole Haan from 2016 to 2017 for 11 months in the Greater San Diego Area. He also held a brief position as a Sales Associate at Tory Burch for 2 months in 2017. In these roles, he developed a unique selling strategy that focused on building meaningful connections with customers, which contributed to his success as a top-performing sales associate.
Education and Expertise
Dylan Baker studied at Loyola University Chicago, where he earned a Bachelor of Business Administration (BBA) with a focus on Entrepreneurship/Entrepreneurial Studies from 2018 to 2020. Prior to that, he attended MiraCosta College, achieving an Associate's degree in Business Administration and Management from 2016 to 2018. His educational background provides him with a solid foundation in business principles and strategic thinking.
Professional Passion and Goals
Dylan Baker is passionate about helping businesses achieve cult status by ensuring customers feel confident in their purchasing decisions. He draws inspiration from successful brands like YETI and aims to apply strategic thinking to help companies achieve or maintain market leadership. His focus is on eliminating buyer's remorse and fostering customer loyalty through effective engagement and support.