Alicia Mc Dermott
About Alicia Mc Dermott
Alicia McDermott is a Compliance Manager at Forge Health, where she has worked since 2022. She has extensive experience in service coordination and mental health, having previously held roles at Centene Corporation and Greater Nashua Mental Health Center.
Work at Forge Health
Alicia Mc Dermott serves as the Compliance Manager at Forge Health, a position she has held since 2022. In this role, she is responsible for ensuring that the organization's operations comply with relevant regulations and standards. Alicia educates providers and community resources about program components and available support services. She also creates plan-specific literature and educational materials in collaboration with the medical director and corporate oversight, contributing to the overall effectiveness of the organization's compliance efforts.
Previous Experience at Centene Corporation
Before joining Forge Health, Alicia Mc Dermott worked at Centene Corporation from 2014 to 2022 as a Supervisor in Service Coordination. During her eight years at the company, she was based in Bedford, New Hampshire. Her role involved overseeing service coordination activities, ensuring that clients received the necessary support and resources. This experience provided her with a strong foundation in compliance and service management.
Background in Mental Health Services
Alicia Mc Dermott has a background in mental health services, having worked at the Greater Nashua Mental Health Center from 2006 to 2014 as an Adult Clinical Access Coordinator. In this position, she was responsible for developing and modifying care plans in collaboration with members, their families, and managing physicians. She also conducted site visits to support program development, enhancing her expertise in client care and service delivery.
Education and Expertise
Alicia Mc Dermott holds a Bachelor of Arts (BA) in Human Development with a Minor in Social Work from Rivier University, which she attended from 2004 to 2006. She furthered her education by earning a Master of Science (MS) in Management from Southern New Hampshire University between 2016 and 2019. Additionally, she studied Early Childhood Education and Teaching at NHTI, Concord's Community College, where she obtained an Associate of Arts (AA) degree from 2002 to 2004. This educational background supports her expertise in compliance and service coordination.