Michael Lax
About Michael Lax
Michael Lax is a Senior Business Systems Analyst II currently working at Forge in Denver, Colorado. He has over a decade of experience in business systems analysis, specializing in third-party application integration and enterprise application configuration.
Current Role at Forge
Michael Lax serves as a Senior Business Systems Analyst II at Forge, a position he has held since 2024. In this role, he focuses on optimizing business systems and processes, leveraging his extensive experience in third-party application integration and configuration. His work involves managing enterprise applications and ensuring effective system performance.
Previous Experience at Empower Retirement
Prior to his current role, Michael worked at Empower Retirement for seven years, from 2015 to 2022. He held various positions, including Senior Business Systems Analyst and Assistant Manager of Mutual Fund Valuation. His responsibilities included leading teams and managing complex business systems, contributing to the efficiency of the organization.
Background in Financial Services
Michael's career in financial services began at AXA Advisors as a Registered Representative and at Janus Capital Group as a Customer Service Specialist. His experience in these roles provided him with foundational knowledge in customer service and financial products, which he later applied in his positions at Empower Retirement.
Education and Expertise
Michael Lax earned a Bachelor's degree in Economics from Colorado State University, studying from 2002 to 2006. His educational background supports his analytical skills and understanding of economic principles, which are essential in his role as a business systems analyst.
Specialization in Application Integration
Michael specializes in third-party application integration and configuration for enterprise applications, including Zendesk, Hubspot, and Lexis Nexis. He also focuses on Enterprise Jira administration, emphasizing Service Desk intake and automation configuration. His expertise in these areas enhances operational efficiency and project management.