Jennifer Wilson
About Jennifer Wilson
Jennifer Wilson is a Customer Service Representative at Fort Wayne Metals, where she has worked since 2019. She has a background in Business Administration and has held various roles in customer service and consulting at Lincoln Financial Network and Lincoln Financial Group.
Current Role at Fort Wayne Metals
Jennifer Wilson has been employed at Fort Wayne Metals as a Customer Service Representative since 2019. In this role, she is responsible for addressing customer inquiries, providing product information, and ensuring customer satisfaction. Her position requires effective communication and problem-solving skills, which she utilizes to support clients in the metals industry.
Previous Experience at Lincoln Financial Network
Prior to her current role, Jennifer Wilson worked at Lincoln Financial Network as a Securities Consultant from 2015 to 2017. During her two years in this position, she provided financial advice and support to clients, helping them navigate investment options and securities. She also served as a Team Lead at Lincoln Financial Network from 2017 to 2018, where she guided a team in delivering customer service and operational efficiency.
Experience at Lincoln Financial Group
Jennifer Wilson worked at Lincoln Financial Group as a ReEngineering Consultant from 2018 to 2019. In this capacity, she focused on process improvement initiatives, analyzing workflows to enhance operational effectiveness. Her experience in this role contributed to her understanding of organizational efficiency and customer service strategies.
Educational Background
Jennifer Wilson studied at the Indiana Institute of Technology, where she earned a Bachelor of Science degree in Business Administration from 2014 to 2016. Prior to this, she attended International Business College, achieving an Associate's degree in Business from 2009 to 2011. Her educational background has equipped her with foundational knowledge in business principles and practices.