Karmen Wilson
About Karmen Wilson
Karmen Wilson is a Senior Customer Service Associate at Fort Wayne Metals, where she has worked since 2016. She holds a Bachelor's Degree in Organizational Leadership and Supervision from Indiana University—Purdue University Fort Wayne, and has previous experience in sales and customer service roles at Massage Envy Spa and The Woodhouse Day Spa.
Work at Fort Wayne Metals
Karmen Wilson has served as a Senior Customer Service Associate at Fort Wayne Metals since 2016. In this role, she is responsible for managing customer inquiries and ensuring a high level of service. Her experience in this position spans over eight years, contributing to the company's reputation for customer satisfaction in the Fort Wayne, Indiana area.
Education and Expertise
Karmen Wilson earned a Bachelor’s Degree in Organizational Leadership and Supervision from Indiana University—Purdue University Fort Wayne. She attended the university from 2010 to 2015, completing her studies over a five-year period. This educational background provides her with skills relevant to her current role in customer service.
Background
Before joining Fort Wayne Metals, Karmen Wilson gained experience in the customer service industry through various roles. She worked as a Sales Associate at Massage Envy Spa from 2013 to 2014 and later served as a Spa Concierge at The Woodhouse Day Spa from 2014 to 2015. These positions helped her develop strong interpersonal skills and a customer-focused approach.
Previous Work Experience
Karmen Wilson's previous work experience includes a position as a Sales Associate at Massage Envy Spa, where she worked for 11 months from 2013 to 2014. Following this role, she was employed as a Spa Concierge at The Woodhouse Day Spa for eight months from 2014 to 2015. These roles contributed to her expertise in customer service and client relations.