Sandeep Joel Dmello
About Sandeep Joel Dmello
Sandeep Joel Dmello is a Program Manager in Customer Success at Fortanix, with a diverse background in professional services and technical account management across several companies in India.
Company
Sandeep Joel Dmello is currently working at Fortanix as a Program Manager for Customer Success. He joined the company in 2023 and operates remotely from Bengaluru, Karnataka, India. Fortanix is a company known for its innovative approach to data security and privacy.
Title
In his role as Program Manager, Customer Success at Fortanix, Sandeep Joel Dmello oversees programs that ensure customer satisfaction and success. His responsibilities likely involve managing customer accounts, addressing their concerns, and implementing strategies to improve overall customer experience.
Previous Roles at BigID
Before joining Fortanix, Sandeep worked at BigID as a Manager in Professional Services for the MEA & APAC regions. During his tenure from 2018 to 2023, he was responsible for delivering high-quality professional services to clients, ensuring their needs were met, and managing service-related projects.
Previous Roles at Data Intensity, Oracle, and Mindtree
Sandeep has held significant positions at various other companies. He worked as a Senior Service Delivery Manager at Data Intensity, LLC from 2017 to 2018. At Oracle India Pvt Limited, he served as a Services Delivery Manager / Technical Account Manager from 2014 to 2017. Prior to that, he was a Technical Manager / Technical Account Manager at Mindtree Limited from 2012 to 2014.
Education and Expertise
Sandeep Joel Dmello has a rich academic background that complements his professional experience. He earned a Bachelor of Engineering (B.E.) in Electrical and Electronics Engineering from Golden Valley Institute Of Technology, graduating in 2005. He further obtained a PGDBA in Operations Management from Symbiosis Institute of Management Studies, which he completed in 2009. Sandeep also completed a Certificate Course in Leadership Skills from the Indian Institute of Management Ahmedabad in 2023.