Cristian Otero
About Cristian Otero
Cristian Otero is an Associate Support Engineer at Forte Group, where he has worked remotely since 2024. He has a background in technical support and software development, with experience in various roles across Latin America.
Work at Forte Group
Cristian Otero has been employed at Forte Group as an Associate Support Engineer since 2024. He works remotely from Chicago, Illinois, and has accumulated seven months of experience in this role. His responsibilities include providing technical support and ensuring the smooth operation of client systems.
Previous Experience in Technical Support
Before joining Forte Group, Cristian Otero worked as a Technical Support Engineer at Sutherland and NICE Actimize from 2022 to 2024. During this period, he specialized in Nice Actimize, gaining valuable experience in technical support. His role involved troubleshooting and resolving client issues in Bogotá, Colombia.
Education and Expertise
Cristian Otero studied at Politécnico Andino Iberoamericano, where he earned a Technician degree in web development and mobile applications from 2020 to 2021. He is currently pursuing a degree in Software Development at Institución Universitaria ITM, which he began in 2021. Additionally, he is self-learning advanced technologies such as React and Node to improve his coding skills.
Background in Software Development
Cristian Otero has over three years of experience in front-end web development. He has worked with various technologies, including HTML, CSS, JavaScript, Bootstrap, SaaS, and Flex-box. His focus is on creating client interfaces that prioritize performance and user comfort. He has also held positions as a Software Developer at SoftwareOne Colombia and as a Digital Product Developer at Ambiente Soluciones.
Professional Aspirations
Cristian Otero aspires to work for international companies and is open to the possibility of settling abroad. He is also interested in teaching classes in the future. He values assertive communication and conflict resolution, which he considers essential for effective collaboration in work environments.