Kiersten Lyng
About Kiersten Lyng
Kiersten Lyng serves as the Director of Strategic Accounts at Forte Group, a position she has held since 2020. With extensive experience in client relations and negotiation, she has worked in various roles across the translation and IT industries, demonstrating her bilingual proficiency in English and Spanish.
Work at Forte Group
Kiersten Lyng has been serving as the Director of Strategic Accounts at Forte Group since 2020. In this role, she focuses on managing key client relationships and developing strategic initiatives to enhance client satisfaction and business growth. Prior to her current position, she held several roles at Forte Group, including Recruitment Manager from 2017 to 2018 and Senior Account Executive for Strategic Partnerships from 2018 to 2020. Her tenure at Forte Group spans four years, during which she has contributed to various strategic projects.
Previous Experience in Account Management
Before joining Forte Group, Kiersten Lyng worked as a Client Account Manager at Olenick & Associates from 2011 to 2015. In this role, she managed client accounts and ensured the delivery of services aligned with client needs. Additionally, she served as a Senior Account Executive at Truelogic Software Solutions from 2008 to 2011 in Buenos Aires, Argentina, and at Trusted Translations from 2006 to 2008. These positions provided her with extensive experience in client relations and account management.
Education and Expertise
Kiersten Lyng has a diverse educational background, including experience as an Adjunct Professor at the Community College of Baltimore County from 2004 to 2005. This role involved teaching at the college level, contributing to her broad expertise in communication and education. She specializes in client relations, negotiation, and clear communication, with a focus on providing global solutions. Her bilingual skills in English and Spanish, along with her current studies in Russian, enhance her ability to engage with a diverse clientele.
International Experience
Kiersten Lyng has significant international experience, particularly in the translation and IT industries. Her work in Buenos Aires, Argentina, at both Truelogic Software Solutions and Trusted Translations allowed her to develop a global perspective on client needs and market dynamics. This international exposure has equipped her with the skills necessary to navigate complex client relationships and foster effective communication across cultural boundaries.
Focus on Client Relationships
Kiersten Lyng emphasizes the importance of fostering relationships to better assist clients and colleagues. Her approach involves clear communication and understanding client needs, which is essential in her role as Director of Strategic Accounts. By prioritizing relationship-building, she aims to enhance client satisfaction and drive successful outcomes for both clients and the organization.