Jeff Clark

Customer Relations Specialist @ Fortis Solutions Group

About Jeff Clark

Jeff Clark is a Customer Relations Specialist at Fortis Solutions Group with extensive experience in billing operations and process management.

Current Position at Fortis Solutions Group

Jeff Clark is currently employed as a Customer Relations Specialist at Fortis Solutions Group. He began his tenure at the company in 2021 and is based in Ellington, Connecticut. In this role, Jeff focuses on fostering positive customer interactions and managing customer relations processes.

Previous Roles at Konica Minolta Business Solutions

Jeff Clark has a rich history with Konica Minolta Business Solutions U.S.A., Inc., where he held several positions over 12 years. From 2019 to 2021, he served as an Operations Analyst IV in Ramsey, NJ. Prior to that, he worked as the Supervisor for Administration of Government Billing & Leases from 2011 to 2019 in Windsor, Connecticut and Ramsey, NJ. His earlier role as a Billing Specialist III spanned 2007 to 2011 in Windsor, CT.

Education at Manchester Community College

Jeff Clark pursued Business Administration Studies at Manchester Community College. This educational background has contributed to his comprehensive understanding of business operations and administrative processes.

Expertise in Billing Processes and Procedures

Jeff Clark has extensive expertise in designing and implementing billing processes and procedures. He ensures timeliness and accuracy across the enterprise, demonstrating a strong ability to prioritize business processes and solve problems efficiently, especially under pressure.

Skills in Staff Hiring, Training, and Supervision

Jeff Clark is experienced in staff hiring, training, and supervision, particularly concerning billing operations. He is adept at using tools such as Microsoft Excel and MasterMind for billing operations and quality assurance.

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