Charles Richardson
About Charles Richardson
Charles Richardson is an IT Procurement and Support Administrator with extensive experience in network troubleshooting and proficiency in the MS Office suite. He has held various roles in the IT field, including positions at Teleflex Medical, Fortna, and IBM.
Current Role at Fortna
Charles Richardson serves as the IT Procurement and Support Administrator at Fortna, a position he has held since 2014. His responsibilities include managing IT procurement processes and providing support for various IT systems. He has accumulated over ten years of experience in this role, contributing to the efficiency and effectiveness of IT operations at the company, located in West Reading, Pennsylvania.
Previous Experience at Fortna
Prior to his current role, Charles Richardson worked as a Network Administrator at Fortna from 2014 to 2022. During his eight years in this position, he was responsible for maintaining network systems and troubleshooting issues to ensure smooth operations. His tenure at Fortna has allowed him to develop a deep understanding of the company's IT infrastructure.
Professional Background
Charles Richardson has a diverse professional background in IT and customer support. He began his career as an IT Specialist Advanced at IBM from 1996 to 2002, followed by a role as ITO Specialist III at Hewlett-Packard for ten months in 2002-2003. He also worked as a Jr. System Administrator at McGrath Systems from 2008 to 2009 and as an Associate System Administrator at Teleflex Medical from 2010 to 2014.
Education and Expertise
Charles Richardson studied at Pennsylvania State University-Penn State Worthington Scranton, where he earned an Associate in Applied Science in Electrical Engineering Technology from 1978 to 1980. He furthered his education at Lehigh Carbon Community College, achieving an Associate in Applied Science in Computer Specialist-Programming from 2006 to 2007. He possesses expertise in VMware vSphere for virtualization management and is proficient in using the Remedy Service Management tool for customer support.
Skills and Proficiencies
Charles Richardson is skilled in troubleshooting network problems and proficient in the Microsoft Office suite, including Visio. He has experience providing Level 1 and Level 2 customer support and has developed strong problem-solving skills throughout his career. His technical expertise includes network administration and virtualization management, making him a valuable asset in IT environments.