Christian Perez
About Christian Perez
Christian Perez is a Client Support Specialist with extensive experience in telecommunications, having worked at Ericsson in various roles for over 15 years. He holds a Bachelor's degree in electrical engineering and possesses language skills in Spanish, English, and Portuguese.
Work at Fortna
Christian Perez has been employed at Fortna as a Client Support Specialist since 2017. In this role, he provides support and assistance to clients, leveraging his extensive background in telecommunications and client service. His experience in this position spans over seven years, during which he has developed a strong understanding of client needs and operational requirements.
Experience at Ericsson
Christian Perez has a significant tenure at Ericsson, where he has held various roles since 2008. Initially, he worked as a NOC Technician for ten months in Venezuela. He later transitioned to a Manage Service Engineer role, managing operations and maintenance for Movilnet VE over the OSS-RC solution. He also completed a CNS Engineer role, providing support for OSS-RC solutions and complementary servers for major clients, including Movilnet VE, Digitel VE, and Movistar VE.
Education and Expertise
Christian Perez holds a Bachelor's degree in Electrical, Electronic, and Communications Engineering from Universidad Simón Bolívar. He has participated in multiple training programs, including the x86 Boot Camp at RLAM Education Center in 2013 and several trainings on Ericsson Network IQ 2 / ENIQ in 2011. These educational experiences have equipped him with the technical skills necessary for his roles in the telecommunications industry.
Language Proficiency
Christian Perez is fluent in Spanish and has conversational proficiency in English. He also possesses basic proficiency in Portuguese. This multilingual ability enhances his communication skills in diverse work environments and allows him to interact effectively with clients and colleagues across different regions.