Annika Mainstone
About Annika Mainstone
Annika Mainstone is a Key Account Coordinator at Forto, with extensive experience in sales and customer support within the maritime industry. She is fluent in German and English and has a background in art education and yoga instruction.
Current Role at Forto
Annika Mainstone serves as a Key Account Coordinator at Forto, a position she has held since 2021. In this role, she focuses on managing key client relationships and ensuring customer satisfaction. Her work involves coordinating various aspects of account management to support the company's operational goals. Based in Hamburg, Germany, she has developed strong skills in customer orientation and problem-solving within the maritime industry.
Previous Experience in Sales and Support
Prior to her current role, Annika Mainstone worked at CMA CGM as a Sales Support Representative from 2019 to 2021, where she focused on East West Trades. She also briefly served as a Sales Support Representative in Key Account Management in 2021. Her earlier experience includes a position at APL as an Inside Sales Representative from 2017 to 2018 and various roles in sales support at APL from 2016 to 2019. These positions have contributed to her expertise in sales operations.
Background in Education and Training
Annika Mainstone completed her secondary education at Gymnasium Meckelfeld, where she studied Design and Applied Arts and achieved her Abitur from 2005 to 2012. She later pursued professional development in yoga, studying at the Akasha Yoga Academy. She completed a 200-hour Yoga Teacher Training and became a certified Yoga Teacher in 2021. This diverse educational background supports her multifaceted career.
Experience as an Art Teacher
In addition to her roles in the maritime industry, Annika Mainstone has been working as an Art Teacher at ArtNight since 2019. This position allows her to engage with students in creative expression and art education. Her experience in teaching complements her professional skills and enhances her ability to communicate effectively with diverse groups.
Language Proficiency and Technical Skills
Annika Mainstone is fluent in both German and English, which facilitates her communication with a wide range of clients. She possesses strong technical skills, particularly in utilizing Office 365, Salesforce, and SAP for sales operations. These skills are essential for her roles in account management and sales support, enabling her to perform efficiently in her work.