Doreen Fischer
About Doreen Fischer
Doreen Fischer serves as the Principal Global Operations Processes Sea & Rail at Forto, where she has worked since 2017. She holds a Diploma in Leadership and Management and has extensive experience in the sea and rail freight industry, focusing on customer communication and operational management.
Work at Forto
Doreen Fischer has been with Forto since 2017, holding the position of Principal Global Operations Processes Sea & Rail. In this role, she manages global operations processes specifically for sea and rail freight. Her responsibilities include developing customer portfolios that align with the company's goals and directives. Fischer emphasizes both proactive and reactive communication strategies to enhance customer engagement and satisfaction.
Education and Expertise
Doreen Fischer has a diverse educational background. She studied at the European College of Business and Management, earning a Diploma in Leadership and Management from 2011 to 2012. She also obtained a Bachelor of Arts (Hons) in Business and Management from the University of Wales, Newport, during 2012 to 2013. Additionally, she completed a Foreign Language Correspondent program at Euro-Schulen Bamberg, Germany, from 2006 to 2008, and a Management Assistant for Freight Forwarding and Logistic Services program at Julius-Leber-Schule in Frankfurt am Main from 2009 to 2011.
Background
Before joining Forto, Doreen Fischer gained valuable experience in the logistics and freight forwarding industry. She worked at Agility as a Sea Freight Import Clerk from 2009 to 2012 in Frankfurt am Main, Germany. Following that, she served as an Inside Sales Representative at APL in London from 2015 to 2016. Her roles have contributed to her extensive experience in telesales and customer communication within the sea and rail freight sectors.
Professional Experience
Doreen Fischer has accumulated significant professional experience in the logistics sector. Her tenure at Agility as a Sea Freight Import Clerk provided her with foundational knowledge in freight operations. Later, her role at APL as an Inside Sales Representative enhanced her skills in customer communication and sales strategies. Since 2017, her focus at Forto has been on optimizing global operations processes for sea and rail freight.