Vivien Melcher
About Vivien Melcher
Vivien Melcher is the Head of UX Research at Forto, where she has worked since 2022. She holds a Master's degree in Psychology from Humboldt-Universität zu Berlin and has extensive experience in user experience research across various organizations in Germany.
Current Role at Forto
Vivien Melcher serves as the Head of UX Research at Forto, a position she has held since 2022. In this role, she is responsible for leading user experience research initiatives that inform product development and enhance user satisfaction. Her work focuses on understanding user needs and behaviors to drive design decisions within the organization. Forto, based in Berlin, is known for its innovative logistics solutions.
Previous Experience in UX Research
Before joining Forto, Vivien Melcher held several significant positions in the field of user experience research. She worked as Practice Lead Experience Research at USEEDS° GmbH from 2018 to 2021, where she led research projects aimed at improving user experiences. Additionally, she served as a Senior User Experience Researcher at the same company from 2017 to 2020. Her experience also includes a role as Lead Expert Research Operations at Tållbeard from 2021 to 2022.
Academic Background in Psychology
Vivien Melcher studied at Humboldt-Universität zu Berlin, where she earned a Master's degree in Psychology. Her studies spanned from 2001 to 2007, providing her with a strong foundation in understanding human behavior and cognitive processes. This academic background supports her work in user experience research, allowing her to apply psychological principles to design and research.
Early Career and Research Roles
Vivien Melcher began her career as a Wissenschaftlicher Mitarbeiter at MTO GmbH from 2007 to 2009. Following this, she worked at Fraunhofer IAO as a Senior Human Factors Expert from 2009 to 2016, where she focused on human factors research and its application in various projects. These early roles contributed to her expertise in user experience and research methodologies.