Charles Head
About Charles Head
Charles Head serves as a Presales Engineer and Solutions Architect at Fortra and Boldon James, where he demonstrates and configures various security products and produces training materials for partners and customers.
Work at Fortra
Charles Head has been employed at Fortra as a Presales Engineer and Solutions Architect since 2020. In this role, he is responsible for demonstrating and configuring various Fortra products, including Boldon James, Titus, Vera, and Digital Guardian. His work involves collaborating with compliance experts, legal teams, and IT personnel to ensure proper user interface and markings, which requires a comprehensive understanding of dissemination control systems such as Controlled Unclassified Information (CUI).
Experience at Boldon James
In addition to his role at Fortra, Charles Head has served as a Pre-Sales Engineer at Boldon James, a QinetiQ Company, since 2015. His responsibilities include engaging with partners and customers to enhance their understanding of Boldon James products. He has also produced training documents and hosted training sessions, contributing to the effective utilization of the company's solutions.
Education and Expertise
Charles Head studied at Herzing University from 2000 to 2003, focusing on areas relevant to his current profession. He also attended Louisiana State University and Loyola University New Orleans, where he studied Music from 1992 to 1995. Additionally, he completed a brief course at the Ricoh Learning Institute in 2015. His educational background supports his technical expertise in presales engineering and solutions architecture.
Training and Demonstration Skills
Charles Head has developed training documents and conducted training sessions for partners and customers, enhancing their understanding of Fortra products. He utilizes virtual machines for the demonstration and testing of these products, showcasing his proficiency in various software systems, including Windows Server, Exchange, and SharePoint. His ability to convey complex information effectively is demonstrated through his interactive sessions.
Industry Participation
Charles Head has actively participated as a vendor at major trade shows, including ASIS, Gartner, ISACA, RSA, (ISC)2, ISF Congress, and CSO50. His involvement in these events highlights his commitment to staying engaged with industry developments and networking with other professionals in the field.