Dulce Teixeira
About Dulce Teixeira
Dulce Teixeira is a Customer Operations Specialist with extensive experience in customer support and sales renewals across various companies. She has held positions at ASM Technologies Limited, Fortra, Hewlett Packard Enterprise, 2020 Mobile Group, and DXC Technology, demonstrating strong skills in customer relationship management and operational support.
Current Role at Fortra
Dulce Teixeira is currently employed as a Customer Operations Specialist at Fortra. She has held this position since 2023. In her role, she focuses on managing customer relationships and ensuring smooth operations within the customer service framework.
Previous Experience at ASM Technologies Limited
Before joining Fortra, Dulce Teixeira worked at ASM Technologies Limited as a Senior Sales Support Renewals from 2020 to 2023. During her three years in this role, she was based in Northwich, England, where she specialized in sales support and customer renewals.
Experience at Hewlett Packard Enterprise
Dulce Teixeira served as a Sales Support/Renewals Specialist at Hewlett Packard Enterprise from 2011 to 2017. Over her six-year tenure in Warrington, United Kingdom, she developed expertise in handling sales support and renewals processes.
Professional Background in Operations Support
Dulce Teixeira began her career at 2020 Mobile Group, where she worked as an International Sales Administrator in 2010 for four months and later as Operations Support in 2011 for an additional four months. This early experience contributed to her foundational skills in operations and sales support.
Skills and Competencies
Dulce Teixeira possesses strong skills in managing customer relationships, particularly in maintenance renewals, account updates, and licensing changes. She demonstrates competencies in customer service, data integrity, detail orientation, and quality in her roles. Her ability to integrate and interact with individuals at all levels within a business environment is notable.