Harish Chandra
About Harish Chandra
Harish Chandra is a Customer Success Manager currently working at Fortra since 2022, with previous experience at Digital Guardian and Dell. He holds an MBA from Symbiosis Institute of Management Studies and a B.Tech from Kumaon Engineering College.
Current Role at Fortra
Harish Chandra serves as a Customer Success Manager at Fortra, a position he has held since 2022. He operates remotely from Hyderabad, Telangana, India. In this role, he is responsible for ensuring customer satisfaction and success, leveraging his extensive experience in account management and customer relations.
Previous Experience at Digital Guardian
Prior to his current role, Harish worked at Digital Guardian as a Critical Account Manager from 2021 to 2022. During his tenure in Hyderabad, Telangana, he focused on managing critical accounts and enhancing customer engagement, contributing to the company's overall customer success strategy.
Career Background at Axis Bank
Harish Chandra held multiple positions at Axis Bank. He served as a Program Manager at the Axis Digital Center from 2018 to 2019, where he managed digital initiatives. Following this, he worked as a Portfolio Manager for Debit Cards from 2019 to 2021, overseeing the debit card portfolio and driving customer engagement strategies.
Educational Qualifications
Harish completed his Master of Business Administration (M.B.A.) at Symbiosis Institute of Management Studies, focusing on Operations and Finance from 2016 to 2018. He also holds a Bachelor of Technology (B.Tech.) in Electrical, Electronics and Communications Engineering from Kumaon Engineering College, where he studied from 2009 to 2013.
Early Career Experience
In 2017, Harish gained practical experience as a Summer Intern at ITC Limited for one month. Earlier in his career, he worked at Dell as a Subject Matter Expert from 2014 to 2016 in Noida, where he contributed to technical support and customer service initiatives.