James S.
About James S.
James S. is a Support Engineer with extensive experience in server support and field service roles. He has worked at Globalscape since 2018 and has a background in Cyber Security and Information Assurance.
Work at Fortra
James S. has been employed at Fortra as a Support Engineer since 2018. His role involves providing technical support and troubleshooting for various products and services offered by the company. With over six years of experience in this position, he has developed a strong understanding of customer needs and technical solutions.
Current Role at Globalscape
In addition to his position at Fortra, James S. has held multiple roles at Globalscape since 2018. He currently serves as a Sr. Server Support Analyst and has also worked as a Server Support Specialist and Server Support Engineer. His responsibilities include managing server operations and providing support to ensure optimal performance of server systems.
Previous Experience
Before joining Fortra and Globalscape, James S. worked at Charter Communications as a Field Service Technician from 2016 to 2018. His role involved installing and maintaining communication services for customers. Additionally, he worked at Baptist Health System as an Anesthesia Technician from 2010 to 2016, where he supported medical staff in anesthesia procedures.
Education and Expertise
James S. studied Cyber Security and Information Assurance at Western Governors University, earning a Bachelor's degree from 2020 to 2022. He also attended South University, where he focused on Cyber Security and obtained a degree in Information Technology from 2016 to 2018. His educational background supports his technical roles in server support and cybersecurity.