Jennifer Douglas
About Jennifer Douglas
Jennifer Douglas is an Enterprise Customer Operations Specialist at Fortra, where she has worked since 2013. She has a background in accounting and previously held positions at YWCA and Linoma Software.
Work at Fortra
Jennifer Douglas has been employed at Fortra since 2013, serving as an Enterprise Customer Operations Specialist. In this role, she is responsible for issuing monthly invoices for maintenance services. Additionally, she manages the assignment of new leads to sales associates, ensuring efficient operations within the sales team. Jennifer also coordinates tradeshows and travel for events and on-site visits, contributing to the company's outreach and engagement efforts.
Previous Experience at Linoma Software
Prior to her current role at Fortra, Jennifer Douglas worked at Linoma Software as an Account Specialist from 2013 to 2016. In this position, she focused on customer account management and support, enhancing client relationships and ensuring satisfaction with the company's services. Her experience at Linoma Software provided her with valuable insights into customer operations and account management.
Internship at YWCA
In 1999, Jennifer Douglas completed a two-month internship as an Accounting Intern at YWCA in the Lincoln, Nebraska area. This early experience in the field of accounting allowed her to gain practical skills and insights into financial processes and operations.
Education and Expertise
Jennifer Douglas studied at Lincoln School of Commerce, where she focused on Accounting and earned an Associate's degree from 1998 to 2000. Her educational background has equipped her with the foundational knowledge necessary for her roles in customer operations and accounting.