Jodi George
About Jodi George
Jodi George is the Senior Director of Customer Success at Fortra, where she has worked since 2022. With extensive experience in customer success and project management across various companies, she holds a Master of Business Administration in International Business and a Bachelor's degree in Anthropology and Business.
Work at Fortra
Jodi George currently serves as the Sr. Director of Customer Success at Fortra. She has held this position since 2022, contributing to the company's focus on enhancing customer satisfaction and success. In this role, she leverages her extensive experience in customer success management to drive initiatives that improve client relationships and operational efficiency.
Previous Experience in Customer Success
Before joining Fortra, Jodi George worked at PhishLabs as Vice President of Client Success from 2020 to 2022. She also held various roles at Blackbaud, including Engagement Manager, Practice Manager, and Enterprise PMO Manager, accumulating significant experience in customer success strategies and project management. Her tenure at these organizations has equipped her with skills in managing client expectations and delivering successful outcomes.
Education and Expertise
Jodi George holds a Master of Business Administration with a focus in International Business from the University of South Carolina Darla Moore School of Business. She also earned a Bachelor's degree in Anthropology and Business from the University of North Carolina at Chapel Hill. Her educational background supports her expertise in managing complex projects and implementing effective operational strategies in diverse environments.
Career Background
Jodi George has a diverse career spanning over two decades, with roles in various industries. She began her career at Marriott International as a Paymaster and later transitioned to the technology sector, working at companies like Radiant Systems, BlueCube Software, and Blackbaud. Her experience includes project management and leadership positions, contributing to her comprehensive understanding of customer success and operational effectiveness.
Achievements in Project Management
Throughout her career, Jodi George has demonstrated a proven track record of implementing programs from concept to closure in complex international environments. She is recognized for her operational effectiveness and commitment to continual progress, showcasing her ability to set expectations, build morale, and manage costs while achieving delivery, timeline, and financial commitments.