Mary Schermerhorn

Mary Schermerhorn

Sr. Manager, Customer Operations @ Fortra

About Mary Schermerhorn

Mary Schermerhorn serves as the Senior Manager of Customer Operations at Fortra, where she has worked since 2022. She holds a Bachelor of Science degree from Willamette University and is based in Portland, Oregon.

Work at Fortra

Mary Schermerhorn has been employed at Fortra as a Senior Manager in Customer Operations since 2022. In this role, she oversees various customer service initiatives and operations, ensuring that client needs are met efficiently. Her position is based in Portland, Oregon, where she contributes to the company's commitment to delivering high-quality customer support.

Education and Expertise

Mary Schermerhorn earned her Bachelor of Science degree from Willamette University. This educational background has equipped her with the foundational knowledge and skills necessary for her role in customer operations. Her academic achievements have contributed to her professional development in the field.

Background

Mary Schermerhorn has a professional background in customer operations, with a focus on enhancing client satisfaction and operational efficiency. Her experience in this field spans several years, during which she has developed a strong understanding of customer service dynamics and operational management.

Professional Experience

Prior to her current role at Fortra, Mary Schermerhorn has accumulated significant experience in customer operations. Her career trajectory reflects a commitment to improving customer engagement and operational processes within various organizations.

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