Preeth Suresh
About Preeth Suresh
Preeth Suresh is a Global Support Manager at Fortra, with a background in technical support and engineering across several companies. He holds a PGDM from Alliance Business School and has a Bachelor's Degree in Information Technology from NTTF.
Current Role at Fortra
Preeth Suresh serves as the Global Support Manager at Fortra, a position he has held since 2020. Based in Bengaluru, Karnataka, he oversees global support operations, ensuring that customer needs are met effectively. His role involves managing support teams and implementing strategies to enhance service delivery.
Previous Experience in Technical Support
Before joining Fortra, Preeth Suresh worked at HelpSystems as the Manager of Technical Support and Head of Support Services for Vera Security from 2018 to 2020. His experience also includes a role as a Senior Technical Support Engineer at VMware from 2013 to 2015 and as an Escalation Engineer specializing in Virtualization at NetApp from 2015 to 2018. Additionally, he worked as an Engineer at Wipro Infotech from 2010 to 2013.
Educational Background
Preeth Suresh holds a Post Graduate Diploma in Management (PGDM) from Alliance Business School, where he studied from 2018 to 2020. He also earned a Bachelor’s Degree in Computer Applications (BCA) from Sikkim Manipal University through distance education, completing his studies from 2006 to 2009. Furthermore, he studied Information Technology at NTTF (Nettur Technical Training Foundation) during the same period.
Career Timeline
Preeth Suresh's career spans several years in the technical support field. He began as an Engineer at Wipro Infotech from 2010 to 2013, then moved to VMware as a Senior Technical Support Engineer until 2015. He continued his career at NetApp as an Escalation Engineer until 2018, followed by a managerial role at HelpSystems before joining Fortra in 2020.