Serge Mahserdjian
About Serge Mahserdjian
Serge Mahserdjian is the Territory and Partner Director at Fortra, a position he has held since 2016. He has extensive experience in the technology sector, having previously worked in various roles at companies such as Amazon Web Services, Cisco Systems, Nortel Networks, and Hewlett-Packard.
Current Role at Fortra
Serge Mahserdjian serves as the Territory and Partner Director at Fortra. He has held this position since 2016, contributing to the company's growth and strategic partnerships in France. His role involves overseeing territory management and fostering relationships with partners to enhance business opportunities.
Previous Experience at Amazon Web Services
Prior to his current role, Serge worked at Amazon Web Services as the Head of Professional Services for the EMEA region from 2013 to 2016. Based in Luxembourg, he was responsible for leading professional services initiatives, ensuring successful project delivery, and enhancing customer satisfaction across the region.
Career at Cisco Systems
Serge Mahserdjian has extensive experience at Cisco Systems, where he held multiple positions over several years. His roles included Customer Collaboration Services Client Solution Executive, Unified Communication Practice Manager, and Smart & Connected Communities Business Development Manager. His tenure at Cisco spanned from 2001 to 2013, during which he contributed to various projects in EMEA and Emerging Markets.
Educational Background
Serge Mahserdjian studied at ESIEA - Ecole d'Ingénieurs en Sciences et Technologies du Numérique, where he focused on Ingénierie des télécommunications and earned a Master en ingénierie from 1991 to 1996. He also attended Ecole supérieure d'Informatique, Electronique et Automatique / ESIEA, where he studied Informatique and Electronique, achieving the degree of Ingénieur from 1991 to 1995.
Early Career at Nortel Networks and Hewlett-Packard
In the early stages of his career, Serge Mahserdjian worked at Nortel Networks as a Voice Applications Customer Support Team Lead from 1998 to 2000 and at Hewlett-Packard as a Customer Support Engineer for Mission Critical HP-UX Systems from 1996 to 1998. These roles provided him with foundational experience in customer support and technical solutions.