Susan Shaeffer
About Susan Shaeffer
Susan Shaeffer is a Global Account Executive at Fortra, where she has worked since 2021 in the Greater Phoenix Area. She has extensive experience in cybersecurity solutions and client relationship management, having held various positions at Fortra and other companies over the years.
Work at Fortra
Susan Shaeffer has been employed at Fortra since 2021, currently holding the position of Global Account Executive in the Greater Phoenix Area. Prior to this role, she served as a Global Account Manager from 2017 to 2021 and as a Business Account Manager from 2015 to 2017, both based in Grand Rapids, Michigan. Throughout her tenure at Fortra, she has focused on building strong client relationships and enhancing business development efforts.
Education and Expertise
Susan Shaeffer studied at Chemeketa Community College. She possesses expertise in several technical areas, including active directory bridging, sudo migration, and SSH control. These skills contribute to her ability to implement security measures for enterprises. Additionally, she specializes in privileged access control and compliance reporting, aligning security solutions with enterprise objectives.
Background
Before joining Fortra, Susan Shaeffer held various positions that contributed to her professional development. She worked as an Account Relationship Manager at AT&T Global Services from 2004 to 2006 in the Portland, Oregon Area. She also served as a Regional Sales Manager at Set Solutions, Inc. from 2010 to 2014 in the Houston, Texas Area, and as a Design Associate at Insight from 2006 to 2009 in the Houston, Texas Area.
Achievements
Susan Shaeffer is recognized for her ability to build strong client and customer relationships, which enhances business development efforts. She is known as an effective decision-maker and problem solver, particularly in addressing cybersecurity challenges. Her skills in persuasive communication allow her to assess and address customer needs effectively in the cybersecurity domain.