Alvaro Bolanos
About Alvaro Bolanos
Alvaro Bolanos is the File Integrity Assurance Team Leader at Fortress Information Security, where he has worked since 2021. He has a diverse background in customer service, project management, and information security, with experience at various companies including Booking.com and UGG.
Current Role at Fortress Information Security
Alvaro Bolanos serves as the File Integrity Assurance Team Leader at Fortress Information Security since 2021. In this role, he acts as a product owner and advocate for both internal and external users of the File Integrity Assurance web platform. He leads a team of engineers in developing scripts that monitor changes in product features, ensuring the integrity and security of information systems.
Previous Experience in Information Security
Before his current position, Alvaro Bolanos worked at Fortress Information Security as an Information Security Analyst from 2020 to 2021 and as a Data Capture Analyst from 2019 to 2020. His responsibilities included interacting with developers to assist in planning sprints, reporting bugs, and leading quality assurance efforts. This experience contributed to his expertise in information security and quality assurance.
Career Background in Customer Service and Sales
Alvaro Bolanos has a diverse background in customer service and sales. He worked as a Customer Service Team Lead at Booking.com from 2015 to 2018 and as a Sales Associate at UGG Official for two months in 2015. Additionally, he served as a Service Ambassador and Front Desk Agent at Hampton for 11 months in 2011-2012. These roles provided him with valuable skills in customer interaction and service management.
Education and Academic Pursuits
Alvaro Bolanos is pursuing a Bachelor's degree in Computer Programming and Analysis at Valencia College, where he has been studying since 2018. He is also studying Operations Research and Finance at Universidad de Los Andes, aiming to achieve a degree in Industrial Engineering. His educational background supports his technical skills and analytical capabilities.
Project Management Experience
Alvaro Bolanos has experience in project management from his role at Market Traders Institute, Inc, where he worked as a Project Manager/Business Analyst for 11 months in 2018-2019. In this position, he was involved in managing projects and analyzing business needs, which enhanced his ability to lead teams and coordinate efforts effectively.