Ian Foulds
About Ian Foulds
Ian Foulds is a Help Desk Technician with extensive experience in technical support roles, currently employed at Forum Energy Technologies and Alberta Health Services. His career spans over a decade, including positions at various companies in the technology sector.
Work at Forum Energy Technologies
Ian Foulds has been employed at Forum Energy Technologies as a Help Desk Technician since 2019. In this role, he provides technical support and assistance to users, ensuring that IT systems operate efficiently. His responsibilities include troubleshooting issues, resolving technical problems, and maintaining communication with users to enhance their experience with technology.
Current Role at Alberta Health Services
In addition to his position at Forum Energy Technologies, Ian Foulds has been working as a Helpdesk Agent at Alberta Health Services since 2021. His role involves providing IT support to healthcare professionals and staff, addressing technical inquiries, and ensuring that healthcare technology systems function effectively to support patient care.
Previous Work Experience
Ian Foulds has a diverse background in IT support roles. He worked as a Helpdesk Analyst at Robert Half Technology for one year in Calgary from 2011 to 2012. He also served as an IT Support Analyst at Champion Pet Foods for nine months in 2019. Prior to that, he was a Service Desk Analyst at Wipro for four years from 2015 to 2019 and held positions as Desktop Support at Associated Engineering and Stantec Consulting Services Inc. from 2014 to 2014 and 2012 to 2014, respectively.
Early Career and Education
Ian Foulds began his career in technical support at TELUS Communications, where he worked as a Technical Support Analyst from 2006 to 2008. He also gained experience as a Computer Technician at Future Shop from 2008 to 2010. Ian completed his education at Foothills Composite High School, where he studied from 1987 to 1990.