Brian Schlesinger
About Brian Schlesinger
Brian Schlesinger is a Support Engineering Manager at FOSSA, with a diverse background in engineering and customer success roles across various companies. He holds a Master of Business Administration from DePaul University and a Bachelor of Science in Civil Engineering from Case Western Reserve University.
Current Role at FOSSA
Brian Schlesinger serves as the Support Engineering Manager at FOSSA, a position he has held since 2022. In this role, he is responsible for overseeing the support engineering team, ensuring effective customer support and technical assistance. His experience in managing customer success initiatives contributes to his ability to lead the team in addressing client needs and enhancing service delivery.
Previous Experience at Iterable
Before joining FOSSA, Brian Schlesinger worked at Iterable in various roles. He served as a Customer Success Engineer from 2020 to 2021, where he focused on client satisfaction and product support. Prior to that, he was a Technical Support Specialist from 2018 to 2020, providing technical assistance to customers. He also held the position of Manager, Customer Success Engineer from 2021 to 2022, further solidifying his expertise in customer engagement and support.
Engineering Background
Brian Schlesinger has a solid foundation in engineering, having worked as a Transportation Engineer at TranSystems and Michael Baker Corporation from 2012 to 2016. His roles involved transportation planning and project management in the Greater Chicago Area. He also gained experience as a Construction Management Intern at North East Ohio Regional Sewer District in 2009, which provided him with practical insights into construction processes.
Education and Qualifications
Brian Schlesinger is pursuing a Master of Business Administration (M.B.A.) at DePaul University, a program he has been enrolled in since 2014. He holds a Bachelor of Science in Civil Engineering from Case Western Reserve University, where he studied from 2007 to 2012. This educational background equips him with both technical and managerial skills relevant to his current and past roles.
Career Progression
Throughout his career, Brian Schlesinger has demonstrated a progression from engineering roles to customer success and support management. His experience spans various companies and positions, including Customer Service Manager at Improvado.io and Product Operations Manager at LiveRamp, An Acxiom Company. This diverse background highlights his adaptability and growth within the technology and engineering sectors.