Ana Isabel G.
About Ana Isabel G.
Ana Isabel G. serves as the EMEA Sales Operations and Customer Success B2B and B2C Director at Fox Racing, where she has worked since 2020. She has extensive experience in sales operations and analytics, having held various roles in companies such as Bayer, Desigual, and WL GORE Y ASOCIADOS SL.
Current Role at Fox Racing
Ana Isabel G. currently holds the position of EMEA Sales Operations and Customer Success B2B and B2C Director at Fox Racing. She has been in this role since 2020, overseeing operations in Barcelona, Cataluña, Spanien. In her capacity, she is responsible for managing and enhancing sales tools such as CRM, ERP, and B2B systems to optimize sales operations. Additionally, she leads a team of 21 full-time employees and 2 direct reports in the Customer Service Team, focusing on both B2B and B2C sectors.
Previous Experience at Fox Racing
Before her current role, Ana Isabel G. worked at Fox Racing as the Sales Operations & Analytics Manager from 2015 to 2020. During her tenure, she served as the European business representative for commercial operations projects. Her responsibilities included delivering key performance indicators, analysis, and reporting on sales, forecasts, budgets, targets, and revenue across various departments.
Education and Expertise
Ana Isabel G. has a diverse educational background. She studied at the University of Navarra, earning a Licentiate degree in Kommunikation, Journalismus und verbundene Programme from 1991 to 1996. She later pursued an MBA in Strategic Carbon Management at the University of East Anglia from 2010 to 2011. Additionally, she achieved a Diploma in Management Consultancy from the Chartered Management Institute in 2010. She also studied Public Relations at the Industrie- und Handelskammer zu Köln, completing her studies in 2017.
Career History and Roles
Ana Isabel G. has held various positions throughout her career. She worked at Bayer from 2003 to 2008, where she served as both an Internal Communications Executive and a Senior Customer Service Executive. Prior to her role at Fox Racing, she was employed at Desigual as Key Account Operations from 2013 to 2015 in Barcelona. She also worked at WL GORE Y ASOCIADOS SL as an Internal Sales Associate and at Arvato Supply Chain Solutions as a Customer Service Representative.
Process Improvement Initiatives
In her professional roles, Ana Isabel G. has implemented process improvements in the Order-to-Cash (O2C) cycle. She achieved this by collaborating with both internal and external contacts, focusing on enhancing operational efficiency and effectiveness within the sales processes.