Jennifer Caruso
About Jennifer Caruso
Jennifer Caruso is a Store Manager at FranklinCovey in Salt Lake City, Utah, United States, a position she has held since 2007.
Current Role at FranklinCovey
Jennifer Caruso has been serving as the Store Manager at FranklinCovey, located in Salt Lake City, Utah, United States, since 2007. In this position, she oversees the store's daily operations, ensuring quality customer service and efficient management. Her role involves coordinating with staff, managing inventory, and enhancing customer satisfaction through strategic initiatives and operational excellence.
Previous Experience at iQor
In 2007, Jennifer Caruso held the position of Customer Service Manager at iQor for a duration of 5 months. During her tenure, she was responsible for managing customer service operations and ensuring that service level agreements were met. Her role involved supervising a team of customer service representatives, resolving customer issues, and implementing performance improvement strategies.
Former Role at Life Uniform
From 2006 to 2007, Jennifer Caruso worked as the Store Manager at Life Uniform for one year. Her responsibilities included managing the store's daily activities, overseeing staff, handling inventory, and ensuring an exceptional customer experience. She played a pivotal role in maintaining high standards of customer service and operational efficiency.
Professional Experience at GE
Jennifer Caruso served as the Customer Service Manager at GE from 1997 to 2005, a period spanning 8 years. In this role, she was accountable for overseeing customer service operations, managing a team of customer service professionals, and ensuring customer satisfaction. Her duties included resolving complex customer issues, implementing service strategies, and enhancing the overall customer experience.