Lynn Finfrock
About Lynn Finfrock
Lynn Finfrock is a Customer Service Specialist at FranklinCovey, with previous experience as a Therapeutic Counselor at North Spring Behavioral Healthcare.
Professional Title
Lynn Finfrock holds the title of Customer Service Specialist. In this role, Lynn is responsible for managing customer interactions, addressing service inquiries, and ensuring customer satisfaction. Lynn's expertise lies in handling complex customer service scenarios and contributing to the overall efficiency of customer support operations.
Current Employment at FranklinCovey
Lynn Finfrock is currently employed at FranklinCovey as a Customer Service Specialist. Stationed in both Salt Lake City, Utah, and Atlanta, Georgia, Lynn has been with the company since 2018. In this position, Lynn works to provide excellent customer service, manage client communications, and resolve service-related issues, ensuring customer needs are met satisfactorily.
Former Role at North Spring Behavioral Healthcare
From 2012 to 2014, Lynn Finfrock worked as a Therapeutic Counselor at North Spring Behavioral Healthcare in Leesburg, Virginia. During this time, Lynn provided therapeutic support to clients, helping them to navigate their mental health challenges and improve their overall well-being. The role involved direct client interactions, therapeutic interventions, and contributing to treatment plans.
Education at Shenandoah University
Lynn Finfrock attended Shenandoah University, where she studied Psychology and earned a Bachelor's degree. This academic background provided a solid foundation in psychological principles and practices, which Lynn has applied throughout her career in customer service and therapeutic counseling roles.
Education at Edinboro University of Pennsylvania
Lynn Finfrock also studied Teaching and Early Childhood Education at Edinboro University of Pennsylvania. This educational experience contributed to her understanding of developmental psychology and educational strategies, enhancing her ability to communicate effectively with clients and support their needs in various capacities.