Matt Albrecht
About Matt Albrecht
Matt Albrecht is a Technical Writer & Communications Specialist at FranklinCovey in Salt Lake City, Utah, with a background in technical support and a degree in Strategic Communication from the University of Utah.
Technical Writer & Communications Specialist at FranklinCovey
Matt Albrecht currently holds the position of Technical Writer & Communications Specialist at FranklinCovey. Since 2020, he has been based in Salt Lake City, Utah. In this role, Matt manages a team writing schedule for the All Access Pass FAQs database and coordinates with product engineers, operations, and digital learning teams to create comprehensive technical documentation. He also writes scripts for eLearning module videos as part of the FranklinCovey All Access Pass subscription service and authors weekly tip articles for the company’s newsletter. Additionally, Matt composes technical and operations information slip sheets for special services related to the All Access Pass.
Former Technical Support Specialist at FranklinCovey
Prior to his current role, Matt Albrecht served as a Technical Support Specialist at FranklinCovey from 2018 to 2020. During his tenure, he was based in Salt Lake City, Utah. In this capacity, Matt was responsible for providing technical support, which likely included troubleshooting issues, assisting users with technical problems, and ensuring smooth operations of various FranklinCovey products and services.
Education and Academic Achievements
Matt Albrecht studied at the University of Utah, where he majored in Strategic Communication and minored in Writing and Rhetoric Studies. From 2016 to 2021, Matt demonstrated academic excellence, achieving a GPA of 3.9, earning Cum Laude honors, and consistently making the Dean's List. His education has provided him a solid foundation in both strategic communication and technical writing, essential for his roles at FranklinCovey.
SEO and Content Management
In his capacity as Technical Writer & Communications Specialist, Matt Albrecht oversees several content management responsibilities. He manages the writing schedule for the All Access Pass FAQs database, ensuring that relevant and up-to-date information is readily available. He coordinates with various internal teams, including product engineers, operations, and digital learning, to gather necessary information and create clear, concise, and user-friendly documentation. His role ensures that FranklinCovey’s clients have access to high-quality, informative content across all platforms.